Table of Contents
1. Original Artwork
All original artwork purchased from kelliejoart.com is created by Kellie Jo Close and shipped directly from my studio.
- Free Shipping: Shipping is free within the United States.
- Returns & Refunds: If you need to return your purchase, you are responsible for shipping costs to return the item. For more details, see our Refund and Returns Policy.
2. Where We Ship
- United States: Shipping is free for all original artwork.
- International Shipping: If you are outside the United States and would like to purchase original artwork, please contact me to arrange shipping. Additional fees will apply.
3. Shipping Carriers
We use the following carriers to deliver your original artwork:
- USPS
- FedEx
- UPS
Once your order is shipped, you will receive tracking information via email or text.
4. Delivery Times
- Order Processing: Original artwork is shipped within 1 to 2 business days after the order is placed.
- Delivery Time: Delivery times vary based on location and the shipping carrier.
- Delivery times do not include weekends or federal holidays.
- If there are any delays due to unforeseen circumstances, we will notify you via email or text.
4.1 Commissioned Artwork
- Shipping times for commissioned artwork will depend on the time required to complete the piece. Specific deadlines and shipping dates will be discussed during the commission process.
5. Accurate Delivery Information
You must provide a complete and accurate shipping address, including the recipient’s full name.
- Liability: We are not responsible for delays or failed deliveries resulting from inaccurate or incomplete address information provided by you.
6. Print-On-Demand Products
Fine Art America ships globally. If you purchase print-on-demand products via Fine Art America, the shipping terms of their website will apply. While their website does not currently have a shipping policy page, you can find shipping details on their returns page.
For further questions about print-on-demand products, please contact me.
Featured image by Jamie Morrison on Unsplash but you can’t see it here – only in lists.